Privacy Policy
Last updated 29 July 2026
Sideline ("we", "us") provides booking, payment and progress-tracking software for sports coaches. This policy explains what data we collect, why, and how it's protected — whether you're a coach using Sideline or a parent/client booking through a coach's page.
What we collect
From coaches: name, business name, email, phone, sport, password (stored as a salted hash, never in plain text), and payment/billing details handled entirely by Stripe (we never see full card numbers).
From parents/clients booking a session: your name, email, phone number, and — where you're booking on behalf of a child — the child's name and age, entered by you at the time of booking.
Automatically: basic technical data needed to run the service (session cookies to keep you signed in). We don't use advertising or analytics trackers.
Children's data
Sideline is used by coaches to track junior athletes. We never collect data directly from a child — it's entered by the coach or the parent/guardian who books and pays for their sessions. If you're a parent and want a child's record corrected or removed, contact your coach directly, or email us at the address below and we'll help.
Why we use it
- To run the booking, scheduling and payment features you're using
- To send booking confirmations, receipts, and account emails
- To let a coach track a client's progress and payment history
- To detect and prevent fraud or abuse of the platform
Who we share it with
We use a small number of specialist providers to run Sideline — each only sees what it needs to do its job:
- Stripe — payment processing and payouts
- Resend — transactional email delivery
- Neon — database hosting
- Vercel — application hosting
We don't sell personal data, and we don't share it with anyone else for marketing purposes.
How long we keep it
We keep account and booking data for as long as a coach's account is active, plus a reasonable period afterward for financial record-keeping. You can ask us to delete your data at any time, subject to what we're legally required to retain (e.g. payment records).
Your rights
You can ask us to access, correct, or delete your personal data at any time by emailing us. If you're a parent/client, your primary relationship is with your coach — they control the records they keep about you and your children — but we're happy to help either of you sort out a request.
Security
Passwords are hashed, not stored in plain text. Payment card details are handled entirely by Stripe and never touch our servers. Data is encrypted in transit.
Contact
Questions about this policy or your data — email hello@sidelinehq.co.uk.